Library Services

Services

Services FAQs

Please use the form below if you would like to book a virtual appointment, while our building is closed to help stop the spread of COVID-19.
 

Book a Librarian

  • Need help with an in-depth question or to learn a new skill?
  • Book a Librarian for uninterrupted time with one of our information experts. These one-on-one appointments are meant to help you with technology or get you started on any topic.
  • Appointments last roughly 30 minutes.
  • Request an appointment by completing our Book a Librarian form.

Here is the latest information on changes to due dates, holds and returns, while the library is closed to help stop the spread of COVID-19.

Library Materials

  • All due dates will be extended until after we reopen.
  • We are a fine free library, so no fines will accrue while we are closed.
  • Please keep all returns at home until the library reopens, unless you are leaving town.
  • Current holds will be extended and available for pickup when the library reopens.
  • We are unable to fill holds on physical items while the library is closed.

    We are unable to offer this service at this time, as our building is closed to help stop the spread of COVID-19.

     

    Exam invigilation

    • The library provides exam invigilation (proctoring) services by appointment, by professional librarians.
    • Bookings need to be received at least 7 days in advance.
    • To request an appointment use the following form https://www.whistlerlibrary.ca/services/invigilation
    • Additional questions can be directed to Manon St. Pierre at exams@whistlerlibrary.ca
    • Group invigilation will be offered in the Community Room in 2020 on the following dates:
      • 1 to 4 p.m.,  Thursday, Mar 12, 2020
      • 9 a.m. to 12 p.m., Tuesday, Mar 24, 2020
      • 9 a.m. to 12 p.m., Tuesday, Apr 07, 2020
      • 1 to 4 p.m., Thursday, Apr 30, 2020
      • 1 to 4 p.m., Thursday, May 14, 2020
      • 9 a.m. to 12 p.m., Tuesday, May 26, 2020
      • 1 to 4 p.m., Thursday, Jun 11, 2020
      • 9 a.m. to 12 p.m., Tuesday, Jun 23, 2020
      • 1 to 4 p.m., Thursday, Jul 09, 2020
      • 9 a.m. to 12 p.m., Thursday, Jul 23, 2020
    • We apologize, but we cannot accommodate requests outside of the dates and times above.
    • The fee is $20 per hour with a minimum $40 charge per exam.
    • A $20, non-refundable deposit will be due at the time of booking. Any remaining fees will be paid when the exam is completed. The library accepts cash, credit, debit or cheque.
    • The library is unable to invoice schools for exam fees.
    • Please arrive 10 minutes prior to your exam time with ID and any necessary supplies (pen, pencil, scratch paper, calculator).

    We are unable to offer this service at this time, as our building is closed to help stop the spread of COVID-19.

     

    Facility rental

    Book your next event or meeting at the library! Complete our facility rental form to inquire about availability and pricing. Rates start at $40 per hour and non-profit pricing is available for organizations with a charitable registration number.

     

    No library card? No problem!

    While the library is closed during the COVID-19 pandemic, Whistler residents can email publicservices@whistlerlibrary.ca to sign up for a temporary account that will work for the next 6 months online.

    Please include the following information:

    • First and last name
    • Date of birth (YYYY-MM-DD)
    • Phone number
    • Email address
    • Home address with postal code

    Get a library card

    • Library cards are free for all BC residents.
    • If you are visiting from outside of BC, you can purchase a membership for $10 for the length of your stay.
    • To register you will need a piece of photo ID and something that shows your current address.

    Whistler Public Library is closed as of March 16 until further notice, to limit the spread of COVID-19.

    Please email publicservices@whistlerlibrary.ca if you need assistance. 

      Location:

      4329 Main Street
      Whistler, BC, Canada
      V8E 1B2
      VIEW MAP

      During the COVID-19 pandemic, please visit the Welcome Centre Whistler website for access to settlement services, support and updates. 

       

      Online Resources

      • CitizenshipCounts.ca
        Highlights the benefits of becoming a Canadian citizen, how to apply, and help studying for the citizenship test. 
         
      • Road to IELTS - General Version 
        Helps newcomers prepare for the general International English Language Testing System exam. Focuses on basic skills in broad social and workplace contexts. Limited to 5 users at one time. Currently not compatible with Internet Explorer.
      • Road to IELTS - Academic Version
        Helps students prepare for the academic International English Language Testing System exam, in order to apply for higher education or professional registration in an English speaking environment. Limited to 1 users at one time. Currently not compatible with Internet Explorer.

      Whistler Welcome Centre

      • The Whistler Welcome Centre provides information, learning, and connections for immigrants and newcomers living and working in Whistler.

      Hours, location & contact

      • Weekly drop-in times include Mondays from 3 to 6 p.m. and Fridays from 9:30 a.m. to 12 p.m. at the library.
      • Contact the Whistler Welcome Centre at 604-698-5960 or info@welcomewhistler.com.

      Settlement services

      Help with

      • Accessing government and local services
      • Understanding documents and application forms
      • Canadian immigration and citizenship processes
      • Health and healthcare information
      • Social benefits – like Employment Insurance and Child Tax Benefit
      • Employment information
      • Banking, Finances and the Tax System in Canada
      • Local community services and family programs

      Learning support

      • Information sessions and speaker series
      • ESL practice groups and one-to-one tutoring
      • Workplace, skills, preparation and training
      • Support for reading, writing, math and communication skills
      • Immigrant Peer Educator program

      Connections

      • Drop in Multicultural Meet Up every week
      • Culturing sharing events and activities
      • Multicultural Community Kitchens
      • Parenting in Another Culture
      • Whistler Multicultural Festival
      • Volunteer opportunities and partnerships

      We are happy to continue to receive item requests, while our building is closed to help stop the spread of COVID-19. However, we will only be responding to those for online material at this time.

       

      Can't find it?

      Fill in our Request an item form and we will track down a copy for you. Use this form for both purchase suggestions and interlibrary loan requests and we will determine the best way to obtain the item for you.